TERMS & CONDITIONS
Upon engagement of ATELIER – House of Events, clients are agreeing to the following terms and conditions, unless alternative terms are agreed to by both parties prior to commencement of work:
- ATELIER – House of Events will commence continued development of your event upon official engagement and payment of event deposit.
- Payment terms: 50% of event budget to be paid upon engagement, 25% one month prior to event date, 25% one week prior to event date.
- Additional unforeseen expenses to be paid post event by client.
- All final budgetary decisions are made by the client and any costs incurred above the anticipated budget are the responsibility of the client.
- Terms and conditions of supplier agreements are the responsibility of the client to uphold (eg. damages and cancellations).
PRIVACY POLICY
ATELIER – House of Events is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
DISCLOSURE OF PERSONAL INFORMATION
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
SECURITY OF PERSONAL INFORMATION
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
POLICY UPDATES
This Policy may change from time to time and is available on our website.
PRIVACY POLICY COMPLAINTS AND ENQUIRIES
If you have any queries or complaints about our Privacy Policy please contact us at: [email protected]